Effective Date: Effective Wednesday, October 27th, 2021 – V1.01


Terms and Conditions

Agreement with Mooky Inc.

(V1.01 - Effective Wednesday, October 27th, 2021)


I. Notice

The “Mobile App” refers to this Mobile App also known as “Mooky”. This Mobile App is owned or operated by Mooky Inc and/or its subsidiary companies in the United States of America (collectively the "COMPANY", “us”, or “we”). This privacy policy ("Privacy Policy") applies to information that you provide to COMPANY or is collected about you via this Mobile App and/or by your use of services (collectively, the "Services") that may be provided by this Mobile App or by the Company via some other means, including as set forth below and as defined in the applicable Terms and Conditions or other terms.
This Privacy Policy is intended to provide you notice of COMPANY's information management practices, including the types of information gathered, how it is used and safeguarded, and the degree to which you may control the maintenance and sharing of your information. Your use of any COMPANY Service or Mobile App constitutes acceptance of this Privacy Policy and any other applicable terms. This Privacy Policy is part of and incorporated by reference into the Terms and Conditions for this Mobile App.

II. Personally Identifiable Information That We Collect

COMPANY respects your privacy and is committed to protecting personally identifiable information that you provide in connection with your use of its Mobile Apps and Services.
The COMPANY collects information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, delivery notes, and other information you choose to provide.

When you use our Services, we collect information about you in the following general categories:

i) Location Information: When you use the Services for transportation or delivery, we collect precise location data from the Mobile App. If you permit the Mobile App to access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address and/or geolocation. Further, We may also collect the precise location of your device using network-based, handset-based, WI-FI based, and /or hybrid based location techniques.We request permission for our Mobile App’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services. Additionally, disabling our Mobile App’s collection of precise location from your device will not limit our ability to collect other trip location information or our ability to derive approximate location from your IP address and/or geolocation .

ii) Contacts In formation: We may also seek permission for our Mobile App’s collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device. If you permit the Mobile App to access the address book on your device through the platform, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Privacy Policy or at the time of consent or collection.

iii) Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.

iv) Usage and Preference Information: We collect information about how you and others users of the Services interact with our Services, preferences expressed, and settings chosen.

v) Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

vi) Log Information: When you interact with the Services, we collect server logs, which may include information such as device IP address and/or geolocation, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

vii) Email Newsletter: When you submit your first name, last name, and email address to subscribe to the Company email newsletter, you are giving us permission to contact you via email or push notification (by SMS/text message) to share news about the Company and its associated affiliates, vendors and suppliers.

viii) Submission of feedback, bug reports, requests for help: Any information you share with the Company about your experience may be used by us for quality control and other purposes;

ix) Information regarding you and your preferences.

III. E-mail or push notification (by SMS/text message) Newsletter Subscriptions

To subscribe to our e-mail newsletters, if any, you will need to provide your e-mail address and/or phone number. You may also be asked for other information when you subscribe.

IV. User Accounts

In order to use our Services, you will need to register and create a user account ("User Account"). There may or may not be a cost to create a User Account. You may be asked to choose a user name, screen name, or member name (each, a "User Name") and password. Please do not use your real name or the real name of another person when selecting a User Name. You will also be asked to provide certain personally identifiable information and other information about yourself, such as your first and last name, date of birth, address, telephone number, and e-mail address.

Please note that your User Name will be available to others while you participate in some Services, such as when you communicate with third party service providers, like ride sharing services, and their personnel, so you should exercise discretion when using these Services. This Privacy Policy does not apply to any information you may disclose publicly in such Services. In some instances, you may choose to create a "Public Profile" that will be available to others on the Internet. Public Profiles are managed entirely by you, and you are solely responsible for your Public Profile's content and its "public" or "private" status. The Company bears no responsibility for any action or policies of any third parties who collect any information that users may disclose in user forums or other public areas of this Mobile App. You are also responsible for maintaining and updating the registration information in your User Account with current and complete information. You may access, edit or remove your Public Profile by signing into your User Account and performing such actions there. You can also send an e-mail to to request deactivation of your User Account.

Please review our restrictions on use and guidelines for user forums in the “Terms and Conditions” for the Mobile App.

You can unsubscribe from receiving commercial e-mail from the Mobile App by clicking the link contained within such e-mails sent to you. You should be aware that it is not always possible to completely remove or modify information in our databases. In addition, we may institute a policy in which user information is deleted after a certain amount of time, and therefore, your user information may no longer exist in the COMPANY's active database(s). In addition, even if you choose to unsubscribe or otherwise modify your User Account settings, the COMPANY reserves the right to contact you regarding your account and your use of this Mobile App.

You may correct your account information at any time by logging into your in-app account. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our terms, we may seek to resolve the issue before terminating your access or deleting your information.

V. Special Promotions and Purchases; Submission of Content to be Published

To participate in some Services such as sweepstakes, contests and surveys ("Special Promotions"), or to make online purchases or subscriptions (such purchases or subscriptions herein referred to as "Purchases"), you will need to provide personally identifiable information, such as name, mailing address, e-mail address, phone number, and date of birth. Your information may be collected by COMPANY or by a third party, such as a co-sponsor or a vendor involved in, or providing services in connection with, a Special Promotion, or an e-commerce partner in the case of a Purchase.

If you make a Purchase or enter a sweepstakes or other Special Promotion on one of our sites or through our Services, COMPANY will collect your personally identifiable information, and you are deemed to consent to us providing your information to third parties who provide certain services such as processing of credit card transactions, customer service, promotion or sweepstakes administration, order fulfillment and/or prize delivery, as applicable. (As more fully described below in Section XII, these third parties are generally prohibited from using this information for their own marketing purposes and/or from sharing, selling, or otherwise distributing any personal data of our customers, unless you choose to opt in for such additional uses and/or disclosure by the third parties, under their respective privacy policies.). Also, by entering a sweepstakes or other Special Promotion, you are agreeing to the official rules that govern that sweepstakes or other Special Promotion, which may contain specific provisions applicable to you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice or likeness in advertising or marketing associated with the promotion.

If you make a purchase or enter a promotion (such as a sweepstakes) in which COMPANY is participating on a third party's Mobile App (or through some other means or medium), we will collect your information from the third party only if you opt-in to receive additional communications from us, or we are required to fulfill some function in relation to your activity (e.g., to send your order or deliver a prize).

If you submit to the Mobile App a comment, photograph or other content to be published, online or offline (including on-air, in a DVD, or any other format), we may publish your name or other personally identifiable information in connection with publishing the content and you are hereby deemed to give us permission to do such.

VI. Information Collected by Other Means or Media

In some situations, we may also collect personally identifiable information and other information about you through other means, directly or indirectly. For example, if you access any COMPANY content, or purchase such content via your wireless carrier or through another third party, the COMPANY may collect information directly from you or through the third party. Likewise, if you use our software, or provide information to other companies who share information about their customers, we may collect additional information about you. In each of these cases, the COMPANY will apply this Privacy Policy to any personally identifiable information.

VII. Information About Other People

Some COMPANY Mobile Apps and Services may ask you to submit personally identifiable information about other people. For example, if you provide us with personally identifiable information of a friend, or your friend provides personally identifiable information about you, for the purpose of receiving an e-mail from us about the Mobile App, the e-mail addresses you or your friend supply us for this purpose will not be used to send you or your friend other e-mail communications unless disclosed at the time you provide the information. A record of that transaction will be maintained as allowed and/or required by law.

VIII. Customer Service

Some Services may offer support and technical assistance through customer service centers via telephone, online chat, or e-mail. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to the information in your User Account in order to provide the assistance that you need.

IX. Non-Personally Identifiable Information That We Collect

As part of the registration process for some Services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your personal preferences, purchasing habits, and the like. This information is generally optional but may be included in your User Account profile. COMPANY requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you.

In many cases, COMPANY will automatically collect certain non-personally identifiable information about your use of its sites and Services. COMPANY might collect, among other things, information concerning the type of Internet browser or computer operating system you are using, the domain name of your Internet service provider, your "click path" through the COMPANY sites or "click-through" from an e-mail, the Mobile App or advertisement that was linked to or from the COMPANY site when you visited, and your IP address and/or geolocation. To do this, COMPANY may use cookies and other technology (see below). If you are using any Services of ours that are wireless, we may also automatically collect information such as the type of wireless device you are using, your mobile identification number (assigned by your telecommunications carrier) and telecommunications carrier. Your use of our Mobile Apps and Services, and information provided through these technologies, will be anonymous unless you provide us with personally identifiable information or have provided such information in the past.

X. Cookies and Related Technology

This Mobile App's pages or e-mail messages may contain cookies, web beacons (also known as clear gifs), or similar technologies as they become available. Cookies are information files that this Mobile App may place on your computer to provide extended functionality. The COMPANY may use cookies for a number of purposes, such as tracking usage patterns on the Mobile App, measuring the effectiveness of advertising, limiting multiple responses and registrations, facilitating your ability to navigate the Mobile App and as part of a verification or screening process. Most browsers are initially set up to accept cookies. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions, "Help" screen, or similar such resource to learn more about how to manage cookies and possibly reset your browser to refuse all cookies or to indicate when a cookie is being sent by indicating this in the preferences, options, or similar such menu in your browser. However, it is possible that some parts of this Mobile App will not operate correctly if you disable cookies and you may not be able to take advantage of some of this Mobile App's features. You should consult with your browser's provider/manufacturer if you have any questions regarding disabling cookies.

The COMPANY’s web pages and Mobile App may include advertisements for third parties and their products, and those third-party advertisements may include a cookie or web beacon served by the third party. The COMPANY does not control cookies in such third party ads, and visitors are encouraged to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. The COMPANY's Privacy Policy does not cover the use of information collected from you by third party ad servers. These companies may use information (not including your name, address, e-mail address or telephone number) about your visits to this and other Mobile Apps in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.

A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address and/or geolocation of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. The COMPANY may use web beacons to count visitors to the web pages on the Mobile App or to monitor how our users navigate the Mobile App, and the COMPANY may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.

XI. Not Intended for Persons Under 18

COMPANY recognizes the sensitivity of personally identifiable information concerning children and minors. COMPANY is committed to complying with all applicable laws and regulations regarding children, including the Children's Online Privacy Protection Act ("COPPA"). This site is only intended for persons 18 and over. If you are under 18 years of age, immediately discontinue use of this site and leave this Mobile App. The COMPANY will not knowingly collect, maintain, or disclose any personally identifiable information from a person under 18.

If you are a parent or guardian who has discovered that your child under the age of 18 has submitted his or her personally identifiable information without your permission or consent, COMPANY will make reasonable efforts to remove the information from its active list, at your request. To request the removal of your child's information, please send an e-mail to and be sure to include in your message the same User Name and password and/or e-mail address that your child submitted.

XII. Use, Disclosure, and Sharing of Information

a. Non-Personally Identifiable Information From time to time, COMPANY may use and share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of the COMPANY Web sites or the Mobile App. When you visit or download information from this Mobile App, our web servers may automatically collect Mobile App usage information. Mobile App usage information is non-personally identifying information that describes how our visitors use the Mobile App. It can include the number and frequency of visitors to each page and the length of their stays, browser type, referrer data that identifies the page visited prior and subsequent to visiting the Mobile App, and IP addresses and/or geolocation (see below for more information on IP addresses). COMPANY may use IP addresses and/or geolocation for a number of purposes, such as system administration, to generally determine your computer's server location, to report aggregate information to our business partners or to audit use of the Mobile App. We also may determine your screen resolution and the technology available in order to serve you the most appropriate version of a web page, e-mail or similar service.

b. Personally Identifiable Information COMPANY uses information about you to deliver the Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our sites and Services. If you provide COMPANY with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.

If you desire to opt out to receive marketing e-mail, SMS/text messages, or other communication from us, email us at and inform us of such However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.

As stated in the Terms and Conditions, you will be deemed to have consented to the disclosure to, and use by, a subsequent owner or operator of a COMPANY Mobile App or Service, of any information about you contained in the applicable COMPANY database, if COMPANY or one of its companies assigns its rights and obligations regarding any of your information at the time of a merger, acquisition, or sale of all or substantially all of COMPANY's or such COMPANY company's assets related to the applicable site or Service to a subsequent owner or operator. In the event of such a merger, acquisition, or sale, your continued use of the Mobile App or any related Service signifies your agreement to be bound by the Terms and Conditions, California Privacy Policy and Privacy Policy of the Mobile App's or Service's subsequent owner or operator.

The COMPANY and other entities may work together in order to provide portions of the COMPANY Mobile Apps and some Services (e.g., to fulfill prizes won in a sweepstakes, or to provide other support for a Service). These companies will handle your personally identifiable information in accordance with this Privacy Policy.

As stated above in Section V, COMPANY may also work with third parties to provide some Services on our Mobile Apps. In connection with those Services, you are deemed to consent to us sharing your information with third parties who provide services such as processing of credit card transactions, customer service, promotion administration, order fulfillment and/or prize delivery, as applicable. The Mobile App may also work with and send information to third parties you already have an account with, such as Uber, Lyft, and the like (“Independent Service Providers”). We may forward information you provide us for you to use their services and facilitate your transactions with them on your behalf. You hereby give us permission to provide the Independent Service Providers with any and all information regarding you, with the understanding that such information will be handled by the Independent Service Providers in accord to your agreements with such Independent Service Providers.

Please note that whenever you opt in to receive future communications or services from a third party, your information will be subject to the third party's privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information. You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

COMPANY will not share, sell, rent, or disclose any personally identifiable information that we have collected except as stated herein, or in the following instances: 1) we have been given your consent to disclose; 2) we have previously informed you of the disclosure, including by means of our Privacy Policy or on the Mobile App, or through the Service where you provided your information; 3) we are required by law, legal process, or court order to disclose; 4) disclosure is necessary to identify, contact, or bring legal action against someone who may cause or be causing harm to, or interference with, COMPANY's rights or property, other COMPANY Mobile App users, or anyone else; or 5) to respond to an inquiry, request or complaint that you have made. COMPANY may also use IP addresses and/or geolocation in cooperation with Internet service providers to identify users if we deem it necessary to comply with law, to enforce compliance with this Privacy Policy or our Terms and Conditions, or to protect our sites, customers, or others.

We may use the information we collect about you to:

i) Provide, maintain, and improve our Services, including, for example, to provide services you request (and send related information), develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages;

ii) Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;

iii) Send or facilitate communications (a) such as estimated times of arrival (ETAs), or (b) in connection with your use of certain features, such as referrals, invites, split fare requests, or ETA sharing;

vi) Send communications we think will be of interest to you, including information about products, services, promotions, news, and events of the Company and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries or fulfill any related awards; or

v) Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

c. Information Disclosed to other Users of this Mobile App

The Services of the Mobile App include functionality that may allow you i) to request information from various third parties in order to compare their services and to use their services, ii) view information about or contact others about the services or items they wish to sell, and/or iii) to transact with others, including the Independent Service Providers. When you seek to contact others about the services or items they wish to sell, you are consenting that information about you, such as your interests, preferences, identity, payment information and contact information, will be shared with those you are seeking to contact. When you seek to transact with others, your communication will be shared with those you are seeking to transaction with, as well as your identity and contact information.

d. Information Disclosed to other Third Parties

We may share the information we collect about you as described in this Privacy Policy or as described at the time of collection or sharing, including as follows:

i) With third parties to provide you a service you requested through a partnership, business arrangement, or promotional offering made by a third party or us;

ii) With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;

iii) With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate.

iv) With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;

v) In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;

vi) With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our policies, or to protect the rights, property, or safety of the Company or others;

vii) In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;

viii) If we otherwise notify you and you consent to the sharing; or

ix) In an aggregated and/or anonymized form which cannot reasonably be used to identify you.
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.
We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services.

XIII. Our Commitment to Data Security

While COMPANY takes reasonable and appropriate precautions to protect your personally identifiable information from unauthorized disclosure and to prevent possible security breaches in our Mobile Apps, Services, and customer databases, no Mobile App, Internet transmission, computer system, or wireless connection is completely secure. Consequently, COMPANY cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the COMPANY Mobile Apps and Services is at your own risk. COMPANY urges you to take steps to keep your information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your User Account, and closing your Web browser.

Whenever you give COMPANY sensitive or confidential information (for example, credit card numbers for Purchases), COMPANY will take commercially reasonable steps to protect the information by establishing a secure connection with your Web browser. COMPANY employs a security technology known as a secure-socket-layer ("SSL") to protect the transmission of payment information to the site.

XIV. Hyperlinks To and From Other Sites

COMPANY sites may frame, and/or contain links to, or advertisements about, non-COMPANY Web sites. Other sites may also reference, advertise, or link to COMPANY Mobile Apps. COMPANY does not endorse or sponsor other Mobile Apps, is not responsible for the privacy practices or the content of non-COMPANY sites, expressly disclaims any statements or assertions made on such Mobile Apps, and denies and disclaims all liability associated with your use of, and the content on, such other sites and advertisements.

XV. Consent to Processing in the United States

By providing any personally identifiable information to COMPANY, all users, including, without limitation, users in the member states of the European Union, fully understand and unambiguously consent to this Privacy Policy and to the collection, storage, and processing of such information in the United States of America.

XVI. Contact Us Regarding Privacy

COMPANY is dedicated to protecting your personally identifiable information and welcomes comments and questions on this Privacy Policy. You may e-mail your questions or comments to:

By email:

Please note that information submitted to the Mobile App via a "contact us," "help" or other similar e-mail address or form will not necessarily receive a response. We will not use the information provided to these e-mail addresses or forms for marketing purposes unrelated to your request.

The Company will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

XVII. Notification of Changes

COMPANY reserves the right to change this Privacy Policy and its Terms and Conditions at any time. In case of any material change to the Privacy Policy, we will replace the "Privacy Policy" link on the home page of our sites with a link entitled "Updated Privacy Policy" for no less than 30 days. All changes to the Privacy Policy and/or Terms of Service will be effective when posted, and your continued use of any COMPANY Mobile App or Service after the posting will constitute acceptance of, and agreement to be bound by, those changes.